Shipping and Returning - Alien Loud Policies
Shipping Information
Alien Loud provides free shipping using First Class Shipping. In most cases, this means two shirts, but for the exception of smaller sizes, more may become eligible for free shipping. If it fits under .16 oz, it ships free!
We'll provide updates from order confirmation to order being shipped. The customer will receive tracking information once shipped and is recommended to use when inquiring the whereabouts of items in transit. This is done through USPS First Class. For bigger orders that may over the the free shipping weight limits, the buyer is responsible for the shipping. This is done by using Priority Mail 3-Day method.
Once order is confirmed, please allow up to 72 hours for completion of ordered item(s). As soon as the order is complete, it will be mailed the same day (next day if after hours) using USPS. If rush delivery is needed, please contact us before ordering.
We'll provide updates from order confirmation to order being shipped. The customer will receive tracking information once shipped and is recommended to use when inquiring the whereabouts of items in transit. This is done through USPS First Class. For bigger orders that may over the the free shipping weight limits, the buyer is responsible for the shipping. This is done by using Priority Mail 3-Day method.
Once order is confirmed, please allow up to 72 hours for completion of ordered item(s). As soon as the order is complete, it will be mailed the same day (next day if after hours) using USPS. If rush delivery is needed, please contact us before ordering.
- USPS First Class Shipping (1-3 days)
- 1 item to 2 items (more if under .16 oz) - Free Shipping
- Priority Mail 3-Day™
- 3 items to 4 items - $10.40
- 5 items to 10 items - $14.35
- 11 items to 30 items - $19.95
Refunds and Exchanges
Please contact Alien Loud at support@alienloud.com if you wish to return or exchange an item.
Refunds and Exchanges are available for priced items purchased from alienloud.com. Items must be returned within 14 days from purchase date to receive refund; any received thereafter may be denied.
Items must be returned in their unworn and in original condition. Once Alien Loud receives your returned package, all returned items will be inspected before a refund is issued. Alien Loud reserves the right to deny a refund if items are returned used, soiled, worn or damaged in any way and may be returned to sender.
The cost of return shipping is at the customer’s expense and is non-refundable, unless error has been made by Alien Loud, in which we will reimburse the sender what is owned upon delivery/receipt.
Exchanges will be shipped free from Alien Loud. A store credit may also be applied towards your account for future use.
Please allow 5 business days for a refund to be processed from the date that the returned item is received by Alien Loud. Once the approved return or exchange has been processed an email will be sent to notify the customer. Refunds will be issued towards original form of payment.
All orders should be returned with the original packing slip and packaging to the address located on via packing slip. Again, please contact support@alienloud.com for any assistance.
Refunds and Exchanges are available for priced items purchased from alienloud.com. Items must be returned within 14 days from purchase date to receive refund; any received thereafter may be denied.
Items must be returned in their unworn and in original condition. Once Alien Loud receives your returned package, all returned items will be inspected before a refund is issued. Alien Loud reserves the right to deny a refund if items are returned used, soiled, worn or damaged in any way and may be returned to sender.
The cost of return shipping is at the customer’s expense and is non-refundable, unless error has been made by Alien Loud, in which we will reimburse the sender what is owned upon delivery/receipt.
Exchanges will be shipped free from Alien Loud. A store credit may also be applied towards your account for future use.
Please allow 5 business days for a refund to be processed from the date that the returned item is received by Alien Loud. Once the approved return or exchange has been processed an email will be sent to notify the customer. Refunds will be issued towards original form of payment.
All orders should be returned with the original packing slip and packaging to the address located on via packing slip. Again, please contact support@alienloud.com for any assistance.